An Asian man, a coffee shop owner wearing a mask in a coffee shop, stands holding a coffee shop sign At the time of coronavirus infection (COVID 19)

New Member Benefit: FocusHRO

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PRLA is dedicated to ensuring the vitality of the hospitality and tourism industry in Pennsylvania. Saving time and money while using a reputable, trust-worthy...
Close up of waitress hand cleaning table with alcohol and wet wipe before welcome customer. New normal hygiene restaurant concept.

National Affiliates Establish New Safety Initiatives

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ServSafe Dining Commitment—AHLA Safe Stay Initiative Cleanliness and safety have been at the core of the hospitality industry since the beginning. Long before the Coronavirus,...
Empty glasses set in restaurant

Top 10 Items for Licensee Operations During the COVID-19 Pandemic

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Licensees MUST require all customers to wear masks while entering, exiting, or otherwise traveling throughout the restaurant (face masks may be removed while...
Young hotel maid making the bed with clean fresh towels

The Future of Hotel Housekeeping Post-Pandemic

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Ecolab helps businesses around the world operate efficiently, optimize water use, keep food safe, and protect public health. Its team uses science, technology and...
Illustrastion of a Mega Mall

What Small Businesses Can Learn From Large Business

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Since the nationwide shutdown, many people have been waiting for an avalanche of bankruptcy filings under Chapter 11. As of the writing of this...

Legislative Corner—Summer 2020

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State Items Reopening Pennsylvania On July 1, the Pennsylvania Supreme Court ruled that the Pennsylvania Legislature does not have the power to overturn Gov. Wolf’s emergency...
A European-looking waiter in a medical mask serves Latte coffee

COVID-19 for Restaurants: Part 1 of an Extensive Guide on How Restaurants are Surviving,...

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What’s Working and What Will Become Part of the New Normal Change is upon us. Innovation, creativity, and reinvention describe how operators are reacting to...
Customers scan QR code online menu from waitress with face mask and face shield. Customer sat on social distancing table for new normal lifstyle in restaurant after coronavirus covid-19 pamdemic

Restaurant Tech to Improve Business After COVID-19

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Restaurant dining rooms are starting to reopen after months of being closed due to COVID-19, but many guests are hesitant to return. More than...
black man worried expression

Six Questions the Pandemic has yet to Answer for Restaurants

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As the crisis enters its fifth month, operators are still looking for insight on these matters keeping them up at night. When restaurant dining was...
Portrait of a happy girl dressed in tank-top holding laptop while sitting on the floor and showing thumbs up gesture isolated over white background

Training & Development Programs Available to Hospitality Employees

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The National Restaurant Association, American Hotel & Lodging Association, and the American Hotel & Lodging Educational Institute have made numerous educational and professional development...