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To ensure restaurant professionals have clear career-pathing goals, the National Restaurant Association recently launched ServSuccess™. The comprehensive career-development offering features three levels of professional certification, online training, and assessments. In the next decade, the restaurant industry is expected to add 1.6 million employment opportunities. ServSuccess helps these employees visualize a career roadmap and sets industry-wide standards for advancement. “ServSuccess empowers...
As a woman attorney, I have an interest in following stories about prominent women business executives. A few months ago I saw a reference to an article about Sheryl Sandberg, the Chief Operating Officer of Facebook, that appeared in Vanity Fair. Going online, I found “The Miseducation of Sheryl Sandberg” by Duff McDonald (Vanity Fair, 11/27/18). Reading the article, which...
State Items Budget update By the time you read this issue, the state budget will have passed, and legislators will be back in the district for summer recess. As the clock ticks to the end of the month, it does seem that the minimum wage increase and tipped wage threat will be pushed off until fall. With a budget surplus this...
Teams exist for one reason: to achieve results. So many people confuse a group, club, or a gathering of people with a fully realized team. However, getting a group of people together is only the first step in the process. Forming connections comes next. Now, we turn to the next step, which is setting the team’s direction. How far do...
You are hard pressed today to enter any management meeting, executive board room, or human resources conference without hearing professionals and leaders talking about the challenge of motivating today’s employees. With employee disengagement at an all-time high (70% and climbing), as leaders, we are all looking for some innovative and new employee engagement ideas. Some cutting-edge tool or creative...
Need to know how to develop your team and grow your business? How would you like an answer that is simple and easy to implement, and one that is proven to be effective and efficient? Sounds good, right? Make no mistake, leadership today is challenging! As leaders, we face multiple issues including developing our people, fending off the competition, and...
In 2016, the National Restaurant Association Educational Foundation and the American Hotel & Lodging Association partnered to create career opportunities through the Hospitality Sector Registered Apprenticeship (HSRA) project, which is approved by the U.S. Department of Labor. The program is officially underway and here’s everything you need to know to get started. Why apprenticeship? According to the NRAEF, registered apprenticeship is...
In what is becoming a trend, more and more businesses in Pennsylvania’s restaurant and hospitality industry are receiving what are known as “litigation hold letters.” While litigation hold letters are sometimes sent by the business’s own lawyer, more often such letters are issued when a plaintiff’s lawyer believes that his or her client may have a legal claim against...
PRLA Three-Year Plan On January 29, the Pennsylvania Restaurant & Lodging Association (PRLA) alcohol service, government affairs and lodging and tourism committees met to amend the association’s three-year legislative strategy. This year’s priorities are: January–June 2019 Top priorities: Tipped wage preservation/extreme minimum wage Alcohol service licensing plan Priorities to monitor, in case we need to engage: Sales tax shift on alcohol Governor’s proposed...
What did you do before you ran for office? I ran my family’s printing company, Stefano’s Printing. I am the third generation of my family to run our business and now I’m proud that my daughter has joined our company to make it four generations. What made you want to run for office? Every time the government interacted with my business it...
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