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An Asian man, a coffee shop owner wearing a mask in a coffee shop, stands holding a coffee shop sign At the time of coronavirus infection (COVID 19)
PRLA is dedicated to ensuring the vitality of the hospitality and tourism industry in Pennsylvania. Saving time and money while using a reputable, trust-worthy source for all human resource needs is very important. That’s why we are excited to offer you a benefit that allows you to pursue your passion while leaving your business needs in trusted hands. PRLA...
Close up of waitress hand cleaning table with alcohol and wet wipe before welcome customer. New normal hygiene restaurant concept.
ServSafe Dining Commitment—AHLA Safe Stay Initiative Cleanliness and safety have been at the core of the hospitality industry since the beginning. Long before the Coronavirus, hotels and restaurants were dedicated to the highest cleaning, sanitation, and safe food handling standards. The American Hotel & Lodging Association (AHLA) and the National Restaurant Association/ServSafe recently launched new safety initiatives for enhanced cleaning measures...
Empty glasses set in restaurant
Licensees MUST require all customers to wear masks while entering, exiting, or otherwise traveling throughout the restaurant (face masks may be removed while seated). Employees are required to wear masks AT ALL TIMES and employers are required to provide masks to their workers if they do not have their own to use at the worksite. Failure to abide...
Young hotel maid making the bed with clean fresh towels
Ecolab helps businesses around the world operate efficiently, optimize water use, keep food safe, and protect public health. Its team uses science, technology and data-driven insights to drive sustainability and improve business performance. As a global leader in infection prevention solutions and expertise, Ecolab has been on the forefront of providing sanitation best practices and protocols for the hospitality industry....
Illustrastion of a Mega Mall
Since the nationwide shutdown, many people have been waiting for an avalanche of bankruptcy filings under Chapter 11. As of the writing of this article, there have only been a few notable filings, such as the XFL, Frontier Communications, and True Religion. While there has been a lot of anticipation about filings by large retailers, such as Neiman Marcus,...
State Items Reopening Pennsylvania On July 1, the Pennsylvania Supreme Court ruled that the Pennsylvania Legislature does not have the power to overturn Gov. Wolf’s emergency declaration. On July 1, the Secretary of Health signed a new order requiring masks in all public spaces. As of July 3, all Pennsylvania counties were officially in the green phase of reopening; however, Allegheny and Philadelphia...
A European-looking waiter in a medical mask serves Latte coffee
What’s Working and What Will Become Part of the New Normal Change is upon us. Innovation, creativity, and reinvention describe how operators are reacting to the COVID-19 crisis. While not everything being tried is working, many of the promotions, programs, and changes are gaining traction. The question for all of us is this: Which of these new operator actions will...
Customers scan QR code online menu from waitress with face mask and face shield. Customer sat on social distancing table for new normal lifstyle in restaurant after coronavirus covid-19 pamdemic
Restaurant dining rooms are starting to reopen after months of being closed due to COVID-19, but many guests are hesitant to return. More than 50% of respondents in a recent Datassential’s industry survey said they would not be comfortable with on-premises dining once the pandemic improves and social distancing is eased. It’s not all bad news though. When asked which...
black man worried expression
As the crisis enters its fifth month, operators are still looking for insight on these matters keeping them up at night. When restaurant dining was suspended in March to slow the spread of coronavirus, operators were plunged into the unknown. The situation was unprecedented, so the answers to pressing questions were at best a stab in the dark. Were they...
Portrait of a happy girl dressed in tank-top holding laptop while sitting on the floor and showing thumbs up gesture isolated over white background
The National Restaurant Association, American Hotel & Lodging Association, and the American Hotel & Lodging Educational Institute have made numerous educational and professional development opportunities available to displaced hospitality employees in response to the COVID-19 pandemic. These resources are free to access through May 31. National Restaurant Association ServSafe Food Handler Learn the basics of safe food handling practices. This online course...
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