Legislator Spotlight – Representative Doyle Heffley
What made you want to run for office?
I have always had an interest in history, social studies, and political science. I was intrigued by...
Legislative Corner – Spring 2018
State Items
Governor’s budget address
Gov. Wolf in February made a brief budget address, which included $1 billion in extra spending. His proposal includes the following...
Steps to Mitigate Risk in Social Media
Social media has become a powerful, and often necessary, tool to connect the hospitality industry with customers. The business decision to create and develop...
6 Steps to Take if Your Brand’s in a Social Media...
Your nightmare has come true, except this time you didn’t show up to school naked. Instead, your company tweeted out something that was wrong,...
The Instagram Experience
Since Instagram launched in 2010, it has become the go-to platform for visual storytellers around the globe. In April 2017, Instagram announced 700 million...
The Threats of Pest Sightings
Warmer temperatures and increased travelers bring more than just revenue—they can also bring increased pest activity. With guests flocking to social media and online...
High School Students Win State Culinary Arts and Restaurant Management Competition
ProStart teams from Milton Hershey School (Hershey) and Jefferson County-DuBois AVTS (Reynoldsville) placed first at the 2018 Pennsylvania ProStart Competition in culinary arts and...
Workplace Violence
The last issue of Pennsylvania Restaurant & Lodging Matters illustrated the prevalence of workplace safety and security issues, both physical threats and cyber risks,...
Legislator Spotlight – Senator Anthony H. Williams
What made you want to run for office?
I was in the private sector and did a lot of traveling on business. When I came...
Legislative Corner – Winter 2018
State Items
Budget update
After dragging on for almost four extra months, the remaining pieces to balance the $2 billion deficit were sent to the Governor,...
The EEOC’s Latest Position Regarding Title VII
On November 4, 2016, the United States District Court for the Western District of Pennsylvania denied a motion to dismiss one of the first...
Managing Diversity at Your Restaurant or Hotel for Your Customers and...
It’s been said many times in the last few years about many industries, but it bears repeating: diversity makes dollars and sense. No longer...
Training a Diverse Workforce—An Effective Diversity and Inclusion Training Program Starts...
In 1776, artistic consultant Pierre Eugene du Simitiere suggested the adoption of the U.S. motto “E Pluribus Unum” (“Out of Many, One”). The original meaning...
Securing Your Payments Processing
October marks the two-year anniversary of the U.S. migration to EMV smart-chip enabled payment technology. Despite the fact that the migration was accompanied by...
Legislator Spotlight – Rep. Rob Kauffman
What made you want to become a state legislator?
I grew up as the son of a small-town pastor. I learned about service and how...
Legislative Corner – Fall 2017
State Items
BUDGET UPDATE
As of the writing of this article, the state still does not have a finalized state budget and chances are when you...
Pennsylvania Superior Court Rejects Common-Law Duty to Safeguard Employee Personal Information
Many employers collect and store sensitive employee data on a computer system, compelling questions as to whether the employer has a duty to enact...
Workplace Violence—Identification, Prevention, & Intervention
The frequency with which episodes of physical violence, aggressive behavior, harassment—sexual or otherwise—bullying, and intimidation are occurring in the workplace has reached a level...
Taking on Trafficking Pooling Resources Across the Hotel Industry to Combat...
Human trafficking is a hidden crime. It isn’t widely understood or recognized, and its secretive nature is part of the reason it is so...
A High Price to Pay—Costs of Foodborne Illness
Being a foodservice manager comes with a great variety of responsibilities. But one of the most important of those is the responsibility to keep...